Our reviews are indicative of the level of service we provide to every individual.
As we are not a main street dealership we depend on repeat custom and gaining a reputation for providing a first class memorable experience.
"The purchase from start upto Lee and his wife delivering the car over 100 miles was brilliant. My daughter was looking to replace a special car she has owned for 16 years, we need not have worried everything Lee told us about the car was true. Lee described the car as most likely the best example around, how true his words were. Longthwaite motors are awesome going that much extra mile. Thanks again Lee"
"Recently bought a vw caddy van from Lee, the van was exactly as he described it. I was able to buy with confidence without physically seeing the van except through photos as he explained all that I needed to know beforehand. l was very impressed with his honesty and the service that I have received and would not hesitate to recommend him. 👍😎"
"My 19 year son has just bought his first car from Longthwaite Motors and we couldn't be more pleased with the car or with the service. We saw the VW Polo advertised online and went to see it immediately. The cars are all stored securely in a very clean dry large workshop and the car was exactly as described - actually it was better. Looking at their other vehicles it's clear they look for very nice examples whether it be a small or a prestige vehicle. Based on our experience I'd happily recommend Lee and Longthwaite as experienced and reliable traders"
"I contacted Lee to enquire about a Ford Transit Custom Sport he had for sale. From the outset he was informative and honest about the vehicle with no hard sales pitch or pressure selling. I agreed a price with Lee and paid a deposit. A few days later, I made the 300 mile trip from just outside Bath to Carlisle. Lee had offered to collect me from the local train station, but in the end this wasn't necessary. Upon arrival Lee was courteous and professional, and the family made us feel welcome. The vehicle was just as described and beautifully presented and I realised I had purchased a cracking vehicle. I cannot fault Lee and his family for the service and hospitality they displayed. I would not hesitate in recommending Lee or Longthwaite Motor Company to family or friends in the future. For peace of mind, its definitely worth the long drive! It goes without saying that I wish Lee every success in the future"
" Recently purchased an immaculate Mini Countryman from Lee. We would highly recommend buying a vehicle from Lee to any family and friends. He was quick to respond to any messages, flexible with viewing times, and provided a first class service including meeting us half way with new tyres and replacing a couple of window seals with genuine bmw parts. Thanks for all your help and first class service! We are enjoying driving our new car which is in mint condition 👍"
Mr & Mrs Oliver
"I have just bought a BMW 1 series 2.0 116d from Longthwaite Motor Company and can honestly say I’ve never had a better experience with buying a car, Lee made me an appointment for 2 days ago to come and view the car, when I got there he told me everything I needed to know about the car, and then let me take it out for a test drive on my own. Needless to say the car was immaculate as described and I fell in love and had to buy it. We agreed a price and Lee said he would fix the only issue with it (heat shield rattle) and give it another good clean for me, we sorted out the finance in no time he delivered the car to me (free of charge) today. I’m over the moon with my car and the service from Lee has been brilliant, with no stress or pressure at all. I would highly recommend him to anyone. Thanks again Lee! "
"Bought a 18 reg BMW 335d full spec from Lee. He was very patient and understanding about my concerns. He answered all my queries with ease. We have agreed on the sale price and he drove 300 miles to delivered the car with a small fees. Very impressed with the conditions of the car no scuffs on the wheels or bodywork and very clean inside out as he described. He is a true gentleman. Definitely, check with him again about my future car requirement without hesitation. Hope you have a successful car dealing business. Good to doing business with you Lee. "
" I saw Longthwaite Motor Company was selling a low mileage, one owner Mercedes ML320 CDI Sport with full MB Service history, so I called Lee to confirm a couple of things and put down a deposit, subject to the car being viewed and as described. I then travelled over 300 miles to see the vehicle and was met by Lee at Carlisle train station. I was very impressed with Lee from the outset, he was very open and keen to chat on the way to see the vehicle and did not give any flannel about the car, merely answering any questions I had, telling me he was confident that I would be impressed with the vehicle. Impressed is an understatement, the car was and is absolutely immaculate and exactly as described, I should say, better than described. Lee pointed out that the front tires were approaching the point of being changed at 3mm and he reduced the sale price accordingly. Safe to say I bought the vehicle and the 311 mile drive home was a total pleasure. I highly recommend Lee and Longthwaite Motor Company, great service, great cars and lovely people"
"Excellent service from Lee would highly recommend nothing was a problem and car is great thanks for the great service"
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